The General Directorate of Seafarers (DGGM) of the Panama Maritime Authority (AMP) has obtained recertification of its Quality Management System (QMS) under ISO 9001:2015 following an audit conducted by Bureau Veritas Certification, a leading global certification company.
For five days, the DGGM's strategic and support processes were evaluated, verifying compliance with national and international regulations related to seafarers.
The audit highlighted the strengths of process automation with digital tools, senior management commitment, and a control and traceability system that ensures efficiency and transparency in services.
Felipe Arias, Director of the DGGM, emphasized that this achievement reflects the team's collective effort and "motivates us to continually improve." He also emphasized that recertification directly impacts the competitiveness of the AMP and the global maritime sector, strengthening training, certification, and services for seafarers.
With a presence in 80 countries and more than 121,000 certified companies, Bureau Veritas reaffirms Panama's position as a benchmark for quality, efficiency, and sustainability within the maritime industry with this recertification.
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